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Support And Ordering Help

Frequently Asked Questions

Everything customers usually ask before ordering custom apparel from LYNX Print Lab, from artwork uploads and decoration methods to delivery, care, and bulk orders.

If you need something more specific, use the live chat or contact us directly for embroidery requests, teamwear, and branded business clothing.

Quick Summary

Minimum Order

1 Item

Production Time

3-7 Days

Delivery Area

UK Wide

Decoration

DTF + Embroidery

FAQ

Can I upload my own design?

Yes. Our website lets you upload your own image or logo and place it exactly where you want on your chosen garment. You can move, resize, and position your design before placing your order.

FAQ

What products can I customise?

We print and customise a wide range of apparel for personal, team, and business use.

  • T-shirts and hoodies
  • Gym wear
  • Football kits and five-a-side kits
  • High-visibility PPE and workwear
  • Custom clothing for brands, teams, and businesses

FAQ

What printing method do you use?

We use DTF (Direct to Film) printing, as well as vinyl where suitable.

  • High-detail, full-colour designs
  • Strong, long-lasting prints
  • Flexible prints that will not crack or peel
Printed using premium DTF technology for maximum durability and detail.

FAQ

Do you offer embroidery?

Yes. For embroidery services, please contact us for enquiries. Embroidery is perfect for logos, uniforms, and premium branding.

Embroidery available on request, perfect for logos and premium branding.

FAQ

Will I see a preview before ordering?

Absolutely. You will get a live preview of your design on the garment before completing your order.

FAQ

How long does production take?

Most orders are completed within 3 to 7 working days, depending on order size and design complexity.

FAQ

Do you offer delivery?

Yes. We deliver across the UK, and delivery options and costs are shown at checkout.

FAQ

Is there a minimum order?

No. You can order as little as one item, and bulk orders receive discounts.

FAQ

How do I care for my printed clothing?

To keep your print looking fresh:

  • Wash inside out
  • Use low temperatures
  • Avoid tumble drying
  • Do not iron directly on the print

FAQ

What if my design is low quality?

For the best results, upload high-resolution images. If your file is not suitable, we will contact you before printing so your design comes out right.

FAQ

Do you offer refunds or exchanges?

Because all items are custom-made, refunds are only offered if there is a fault. If there is an issue, we will make it right.

FAQ

Do you work with businesses and teams?

Yes. We provide custom branded clothing for businesses, construction crews, sports teams, gyms, and startups.